A single platform for total Office 365 management
The Nova Management Platform consists of integrated components and services that work together to provide deeper operational visibility and control of your Microsoft Office 365 environment, while removing a significant load from IT through sophisticated automation, reporting, delegation and policy control in one interface.
This short guide provides a description of the architectural elements of this advanced Office 365 management software.
Reporting
With comprehensive Office 365 reporting and fully-customizable dashboards, you can track usage and optimize your environment. Delve deep into your tenant and automate reports with greater flexibility and precision than native tooling, as you collect, view, filter, aggregate, present, and share information captured from your tenant. Reports can be shared, scheduled, printed out, or downloaded for use within other tools that accept CSV format.
Adoption
Adoption Accelerator arms you with the granular usage data you need to locate and segment users that are lagging behind, it then enables you to build sophisticated, multi-phase email campaigns with tips and training content. Once your campaign is up and running, you can track progress, and narrow your scope as your adoption strategy starts working. Find out more about driving Office 365 user adoption.
License Lifecycle Management
Nova’s intelligent Office 365 license management function gives you clear visibility into unassigned licenses, empowering you to drive adoption, reassign where needed, and reduce cost.
Delegation and Policy Control (DPC)
Sophisticated delegated administration enables granular roles and responsibilities to be assigned to selected users, applying those roles to precisely limited scopes. DPC also provides policy-based automation for authorization, service configuration, and license assignment.
These policies can be targeted by Azure AD or on-premises AD attributes, including Group or Team membership, custom directory attributes, country, and organizational unit membership. By utilizing the least-privilege administration model, the business value of the platform extends beyond IT administration and support.
Service Desk First Call Resolution
Greater visibility into your O365 environment helps improve First Call Resolution.
Enterprise Tenant Management
Large organizations with complex environments can achieve easier Office 365 tenant management.
Multi-Tenant Management
Nova empowers you to manage multiple Office 365 tenants from the same platform.
Service Monitoring
Watches performance and availability of the global Microsoft 365 service network by client-side agents known as beacons. Quadrotech maintains a public network of beacons that monitor each of Microsoft’s worldwide Office 365 data centers, and enterprise customers can install their own private beacons to monitor any locations, workloads, or sites they choose. The beacons perform multiple tests, the results of which are evaluated by each beacon according to rules set by the customer, giving the enterprise control of triggering of alerts.
Security & Audit
S&A helps you define and enforce security and governance policies via exception reporting. This includes notification of specific trigger actions as they occur and the ability to investigate user and administrator activity. Pre-defined exception reports are designed to support rapid implementation of policies that secure O365 usage from external attack and leakage of intellectual property. Reports include multi-factor authentication, restrictions on email forwarding, password strength and change frequency.
Nova Service Foundation
This area contains the core microservices that implement Azure AD integration and authentication, orchestration, notification management, scheduling, and report management. These shared services provide a robust, low-footprint core for the entire Quadrotech product family.
Migration Command Center
The MCC is designed to support tenant mergers, splits, and consolidation activity by providing reporting, analysis, planning, and management tools focused on tenant-to-tenant migration, divestiture, and consolidation.
Platform Elements of Nova Office 365 Management Software
Consistent Fabric UI (as used in Microsoft 365 and Azure Dev Ops)
- Looks like Office 365
- UI is consistent across apps
- Accessible (e.g. web reader) and Responsive (usable on any device)
- Increased security: surface areas for attacks reduced
JAMstack; abstracted API with front-end decoupled from back-end
- Better performance (UI runs closer to the user)
- Easier to test
- Faster feature delivery
Single set of core services for reporting, alerting, notification, service location, etc.
- Common service framework to provide consistent behavior and capability
- Single view for users (tenants, alerts, reports, etc)
Universal API enables the addition of data sources without code changes
- Agnostic to data sources
- Extensible and easy to add new data sources
- Collects data using Microsoft Graph, PowerShell, CSOM, other MS APIs
- Easily extensible to add new data sources
Ability to segment or partition information within a tenant in a logical, virtual and granular fashion
- Virtual Business Boundaries provide the isolation required by departments, business units, brands, clients or any other virtual entities.
- Query-based containers to provide filtered access to report data
Common authentication with SSO to all apps
- Faster SaaS feature delivery
- Security benefits of Azure AD integration
- Consistent user experience
- Enables applications to work together e.g. act on insights
- Support for multiple IDPs
Common reporting engine with shared definitions
- Powerful report creation by combining data sources and visualization types
- Ability to share and publish reports
- Supports multi-tenant reporting
Take actions on insights from across the product: dashboards, reports, and user displays
- Easier to add actions throughout the product
- Delegate actions across and between tenants
- Removes the need to log out of one product and into another to take action
Enables configuration, authorization, and licensing policies to be created on objects such as user, group contacts, etc.
- Automatically sets properties on users, groups or OUs to ensure users have the right access or licenses
- Automatically assign and enforce licenses
Office 365 usage data is collected continually and placed in a secure encrypted cloud database for immediate and continual access
- Data can be retained for a configurable period of time, or indefinitely, as determined by the license.
Take the next step towards advanced SaaS management with our Office 365 management software
Contact us to see how Nova can streamline operations, deliver full control of your environment, and empower your IT Teams to work on processes, rather than getting tied up in them.