Management of a single tenant can be quite challenging due to the various workloads, admin consoles, and data sources that comprise Office 365. This is compounded by a very high rate of change and limited native cross-workload management capabilities.
These challenges multiply as the number of tenants increases; managing five tenants is much more difficult than managing just one, and the degree of difficulty isn’t linear. As the number of tenants increases, many organizations review tenant consolidation regularly as it is so difficult to manage multiple office 365 tenants.
However, consolidation isn’t always possible as some organizations need to retain autonomy of administrative control for operating entities, business units, or brands, so have chosen to retain several tenants.
Challenges of Multi-Tenant Office 365 Management
Poor visibility into what you have. Every tenant is an island that needs to be viewed and managed as a separate entity making it even harder to gain a detailed view across all the tenants
Centralized IT functions struggle to achieve the level of visibility and control necessary for them to do their jobs effectively. This can result in inconsistent service delivery, licenses being out of compliance, licenses being non-cost effective, long slow investigations, weak governance, and service desk coverage issues
Decentralized IT functions face the problems inherent in having multiple logically separate tenants that are managed from different places by different people. Maintaining visibility and control over such estates requires a great deal of extra work
Getting accurate information about license purchases, renewals, and usage across tenants is time-consuming and difficult
Ensuring consistency of settings and policies across tenants can be supremely difficult. This is problematic in both onboarding new tenants and in preventing unwanted tenant changes
It is hard for distributed tenants to leverage each other’s operational best practices
There is no mechanism to delegate administrative privileges across tenants, which means you can’t spread work between tenant admins to handle bursts of work or emergencies
Attempting to keep up with the rapid pace of change driven by Microsoft in addition to the change required by your own business is difficult across multiple tenants
It isn’t easy to measure, monitor, and proactively increase adoption rates across tenants to maximize the value of your O365 investment
Monitoring service quality when your users and their services are distributed and constantly in motion is problematic.
Manage Multiple Office 365 Tenants with Nova
Nova provides flexible tools for defining and managing the organizational hierarchy across and between tenants.Tenants can also be grouped together for reporting purposes by geography, brand, industry, operating entity, or other criteria that you select.
These capabilities come along with a complete IT toolset that includes unified reporting, delegation, and service quality monitoring to give you complete visibility and control across your complex environment, empowering you to effectively manage multiple O365 tenants.
Ensure administrative rights are at the correct level anywhere in the organization, across and between tenants
Safely delegate the right level of access to every level of the organization, from self-service for front-line workers to selected privileges for branch office/small office managers
Eliminate multiple logins for central IT staff
Manage your Microsoft Office 365 licenses. Bring license usage, spending, and adoption under control so that you buy only what you need.
Use the licenses you’ve bought – design and run adoption campaigns that coach and encourage users to use the workloads you’re paying for, boosting their productivity and improving your ROI
Limit visibility of sensitive data using Nova Virtual Business Boundaries to ensure that people at every level of the organization see only the data you want them to view.
If you’d like to learn how you can manage multiple Office 365 tenants with Quadrotech’s Office 365 management software, please get in touch with our specialist team.
Tell us the challenges you’re looking to overcome, and we’ll show you how our O365 multi-tenant management solution can boost your organization.