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Webinar: Problems with PST Files in 2020

Jul 17, 2020 by Chris Cahill

Cover image for the 'Problems with PST Files' webinar

Register for the upcoming webinar: Remote Work and Problems with PST Files

Problems with PST files have been well-known for years, but the mass shift to remote work has recently exposed accessibility issues on an unprecedented scale, prompting many organizations to finally upgrade the user experience and migrate PST files to Office 365.

Outlook Personal Storage Table (PST) files are a hangover from the 90s and 00s when they gained popularity as a space-saving solution, allowing copies of emails to be stored on local drives and personal devices rather than sitting on Exchange servers that incurred high costs for extra storage.

However, in the age of cloud computing, instant scalability, and formalized archiving processes, PSTs are as irrelevant as answering machines and floppy disks. They belong to the past, but some users never got the memo. (Perhaps we should buzz them on their beepers?)

Notorious Problems with PST Files

Ultimately, PST files are incompatible with modern-day IT operations, and if critical information is stored locally on end-user workstations, there’s a huge risk of data loss, whether due to innocent system errors or targeted theft.

In terms of remote work, large PST files can cause major problems as they don’t roam well, are susceptible to corruption on the network, and aren’t supported in virtual desktop environments.

There are also regulatory concerns, such as GDPR compliance, as PSTs aren’t secure, making them vulnerable to attack.

Other common problems with PST files include:

  • eDiscovery issues: PST data is effectively ‘off the grid’, not searchable within the Microsoft Office 365 ecosystem, so if the information is required, locating it in a timely manner is near impossible. In all likelihood, compliance teams won’t even know it exists, let alone be able to find it.
  • Policy problems: PST files commonly break message retention policies enforced by enterprise organizations, as they exist in shadowy darkness that isn’t easily detectable.
  • Corruption: As PSTs are commonly stored locally with no routine backup, the risk of corrupted data is high. This also prevents the sharing of files between multiple users.
  • Helpdesk demands: If you’re an IT admin, PST files can cause numerous problems, with frequent requests to repair corrupt data or locate missing files. Backup maintenance is also a strain on time, and all of this old-school administrative effort is a drain on costs and resources.
  • Device dependency: PSTs are only accessible by the device they’re stored on, meaning there’s no remote access. Recent global events have shed a light on this particular pain point, as PST users have been unable to access critical data while working from home.

It’s the final bullet point that should resonate with you right now, which is why we’ve recorded a webinar on this trending topic:

Exposed: Remote Work and Problems with PST Files

Aimed at Compliance Officers, IT managers, O365 engineers, Exchange admins, Data Security professionals, and MSP Partners, this 20-minute webinar will offer best practice advice on how to overcome the modern challenges PST files present.

Hosted by Mike Weaver (Product Owner of PST Flight Deck), the fast-paced session will cover:

  • Server placement considerations
  • Network disconnects and latency issues
  • How to centralize network PSTs and those on remote workstations

If you’re struggling with PST problems as your organization adjusts to the ‘new normal’ of increased levels of remote work, this webinar should give you a good roadmap for the future.

Most IT pros will agree that PST files should have been consigned to the history books long ago, but if your users still rely on them, Quadrotech can help you modernize usage and eradicate your problems with PST files once and for all.

Contact our specialist team to learn more about our expertise in locating and migrating PST files.