2 Aug 2019 by Laura Zawacki
Microsoft Inspire 2019 Review
A recap on Quadrotech’s experience at Microsoft Inspire 2019.
Why don’t I just export my Email Archives to PST on my own and use the Microsoft PST Import Service?
This is the most common question we get asked right now. This applies to both Archive Migrations and PST Migrations going into Office 365. In this post we want to cover where this is a good idea and where this isn’t a good idea.
There is a lot of buzz going around with the Microsoft PST Import Service. It is a great tool for small organizations to get their data into Office 365. See our BLOG post from a few months ago; do you need an enterprise migration tool for your PST Files
That said, with the announcement that the tool will have a charge, and the limitations that exist with it, we don’t see this as the best option for most organizations larger than 500 users.
To show this, let’s look at what it takes to move an email Archive to Office 365 using the import service.
Let’s compare this to an Archive Migration tool like Archive Shuttle:
For a small organization the first option may be a good solution. However, this doesn’t scale above 500 users or so (some would argue no more than 100 users). But here is the interesting problem, when the Import Service was free one could argue the manual work was worth it for them. With Microsoft’s prior announcement to charge $8 a GB for the service (this post was taken down and new pricing has not been released yet), that argument is no longer valid. Pretty much any migration suite in the business would cost, at face value, less than this.
Setting aside price for a moment, look at all the things that can go wrong in the migration process. If each step isn’t monitored correctly, you could have a real problem. An Enterprise Level Tool will keep track of data ownership, identify failures, and provide much of the error correction.
Regardless of what Microsoft will charge for the import service (whether it goes back to free, or up to $8 a GB) the other costs are quite high. Few organizations have the staff to do the migration. Plus when you add in the data risk, it just doesn’t scale.