11 Dec 2019 by Mike Weaver
Integration: The Final Step in Change Management
The final step in successful change management is the Integration stage. Here’s how to bring everything together. Watch now.
Some companies have a split mail organisation on Office 365, that is some users on Office 365 and some on a different mail server but both with the same domain.
If you do not correctly configure your domains you will find that email to users on the non-Office 365 platform may bounce as Office 365 cannot find any users on that domain.
Luckily, we can change the domain type in Exchange Online to force Office 365 to forward the mail for the MX records of the domain (Usually your on-premises server).
Firstly, go to the Exchange Admin Center.