Safe, compliant migration of live mail, archives and offline PSTs

Email does not live in isolation in Microsoft Exchange or in Office 365. Enterprises typically have a connected and dependent infrastructure in which three email environments run simultaneously. There are live mailbox systems sitting on platforms like Exchange, archives such as Enterprise Vault, and local offline ‘PST’ files scattered throughout the organization.

When planning a migration project it is vital to consider all three elements of this ‘email ecosystem’ together, as their interdependencies can break when just one component is migrated. In these cases, migration of the other environments needs to be carried out retrospectively to restore integrity and compliance, causing considerable project delays and additional costs.

Quadrotech is the only migration vendor with a single suite of proven tools for migrating live, archive and PST/offline files. This ‘QUADStack’, as we refer to it, is a highly flexible technology framework that simplifies email migration. Its workflow avoids disparities and conflicts between using multiple vendor products, and enhances speed-to-completion.

Benefits of Quadrotech’s ‘QUADStack’ migration suite

  • Better budgeting and more efficient project planning.
  • Lower risk of failure because interdependencies are preserved.
  • Compliance and Chain of Custody maintained continuously across all environments.
  • Single point of contact, contract and license management.
  • Easier management and resourcing than running separate projects.
  • Accelerated, safe, defensible project delivery taking into account all aspects of the email ecosystem.
  • Avoid expensive remediation work after project completion.
  • Realize business benefits of migration faster, whether the target is on premise or in the cloud.

More about migrating live mailboxes, archives and PST files

On a daily basis a user probably accesses email in their primary mailbox, in an archive mailbox, in a personal PST file and probably in a shared PST file as well. So when considering email migration from any single source it is important to think about whether links between the systems will be broken, detrimentally affecting user productivity.

As an example, let’s look at Veritas Enterprise Vault (EV) shortcuts. EV removes older information from the live email environment (e.g. Exchange) and puts it on slower, cheaper storage. EV de-duplicates and intelligently indexes contents as single instances to save space. To users the difference between live mail and archived items is that the icon they see in Microsoft Outlook changes to a shortcut, pointing to something stored within EV. When you move either the legacy archive or live mail, you break that link. The problem is even worse with migrating to cloud email services; Office 365 doesn’t recognize EV shortcuts at all.

It’s not just active users that require email migration. Orphaned mailboxes and leavers must not be ignored. Information may be difficult to recover in future if left in situ. Old mailboxes and archives may even still be actively in use by someone else without it being readily apparent.

Legal officers are known to intervene if they discover only part of the email ecosystem is being migrated, because they know piecemeal migration poses new, direct compliance risks.

Email migration isn’t just about source data; it has to go somewhere. Some organizations’ policies may dictate that all email, from PST files, archives and Exchange, is moved to Office 365. For others, the right target may be to move active email and PST files to Microsoft Exchange 2013, and legacy archives to the cloud.

Quadrotech’s unique, proven migration toolset provides solutions for all these scenarios.

Phased migration options

Total mailbox migration as one project with the ‘triple stack’ Quadrotech Migration Suite is not always necessary, and some organizations may be able to migrate email in stages.

All our products work together for phased migration, which is why we have individual enterprise email management solutions for Exchange mailbox migration, email archive migration, and PST file migration.