Office 365 Knowledge


How to guides:

Send as an alias in Office 365

Unfortunately, in Microsoft Exchange 2010 and therefore Office 365, you are unable to send from any email address other than your primary one – even if you can receive email from multiple email addresses.

If you have ever tried to do this, it’s likely you’ve received the following error:

“You can’t send a message on behalf of this user unless you have permission to do so. Please make sure you’re sending on behalf of the correct sender or request the necessary permission. If the problem continues, please contact your helpdesk.”

There are two ways around this, take a look at our how-to guide and find out what they are.