Office 365 Knowledge


How to guides:

Create a company shared contacts folder

A lot of organizations need a shared contact list that is accessible to all users. A shared contacts folder can be used to store lists of client email addresses and phone numbers. This guide shows you step-by-step how to create one in Office 365.

Using a public folder, this guide will show you how to:

  • Create a public folder mailbox
  • Create the root public folder
  • Create the shared contacts public folder
  • Add the contacts folder to Outlook

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