Office 365 Reporting & Analytics

The Problem with Office 365 Reports

Once adopted, Office 365 effectively becomes your IT infrastructure. Your activity, growth and operational metrics sit within it. In-depth, intelligent reporting is one of best ways to achieve extensive visibility, review operational efficiency, and gain value from your IT environment.

While Office 365 does offer various forms of built-in reporting, there is no way to get a comprehensive view of your entire environment in one interface, and the reports available have functional limitations that prohibit large or complex organizations from gaining the specific insight they need.


These restrictions include:

  • An adoption-centric focus, which lacks other important areas of reporting, like cost management, security, mobile device management, or compliance.
  • Pre-defined date ranges, offering limited flexibility.
  • Visibility issues: unable to make reports visible for a specific set of people, based on their role or functional area.
  • Export, formatting and sharing limitations

If you choose to report on Office 365 using PowerShell you can get some level of customization, but this involves a highly manual approach, that requires technical skills, time, and resources.

Office 365 and GDPR

Knowing what data you have, which Office 365 workloads your users rely on, and who’s doing what are all critical elements of remaining compliant with GDPR. If you don’t know how personal data is being stored, shared, used, and where, then how can you possibly protect it?

Useful resources

Get the insights you need to...

Office 365 holds a lot of personal data, which should be carefully protected to avoid data loss and maintain compliance with GDPR.
Our range of reports can help you protect your data, and support the management of passwords, SharePoint Online permissions, and mailbox security. For example: see exactly how mail is being sent, received, forwarded and accessed across your environment to ensure that email data remains secure from both internal and external access.

Identify inactive users, unused services, unassigned licenses, and take action to ensure that your Office 365 spend is optimized. Use actual licensing and usage trends for contingency planning, and to negotiate the best enterprise agreement for your needs.
Prevent unnecessary costs by understanding where OneDrive, or SharePoint Online storage is being consumed, and identifying outdated or redundant items to free up space.

Are you users getting value from the services they’re licensed for? For example, are you on Microsoft Teams yet? The chat-based collaboration tool is set to replace Skype for Business Online, so at some point your organization will need to adopt this new workspace.

Use detailed reporting to monitor your Teams transition, and any adoption initiatives. Plot the decrease in Skype for Business communication against a rise in Teams usage, and identify any areas where adoption is lagging, and more targeted training could be required. You can also track the impact that these services have on your organization’s communication patterns – have you noticed a decrease in internal email, or a drop in Skype audio calls?