30 Sep 2019 by Nigel Williams

Using the Six Sources of Influence Model to Drive Adoption

In my last blog, I examined the role of Change Management systems can play in driving effective adoption programs and projects. According to Microsoft’s comprehensive guide to adoption, “successful adoption of new technology requires behavior change. And change can be hard.”    Not every organization has adopted a change management system, but that doesn’t mean you can’t bring change management […]

15 Aug 2019 by Natalie Frith

What is the Microsoft ‘Icebreaker’ Bot, and how can it improve inclusion in the workplace?

Why are ‘icebreakers’ important in the modern working environment? As organizations continue to evolve in a virtual climate, where many employees work remotely and across different time zones – the need for efficient communication grows. But it’s not just communication that is needed, there is also the underlying issue of co-worker camaraderie and collaboration to […]