14 Oct 2019 by Nigel Williams
Accelerating Office 365 User Adoption
In this blog, we examine how Adoption Accelerator, a service within Quadrotech’s new Nova SaaS Management platform, can support change management.
OneDrive for Business is extremely powerful. The ability to securely share documents quickly and easily allows for effective collaboration, even across tenants. However, in an Office 365 tenant to tenant migration, this can introduce problems.
For those of us that share and collaborate with OneDrive for Business regularly, the impact of moving can be precarious – what if you lose access to urgent documents mid-migration?
However, as an Admin, I also know that not all users utilize these functions, or they are out of date.
Like any IT project, clear communication is key. We spent a lot of time creating end-user communication templates for Office 365 migrations, which have been warmly received by customers. Please check them out if you’re on the migration roadmap.
Included in some of the scripts is space for more information that is custom to your organization. OneDrive for Business sharing is a great example of this; if there isn’t a lot of use in your org, a target communication may be in order instead of a blanket communication to all users.
To say planning is crucial for successful Mergers, Acquisitions, and Divestitures is an understatement. Scoping Office 365 tenant to tenant migrations, and their impacts, are huge.
Thankfully, there are many great resources out there to help, and Vasil Michev has an excellent script for reporting on shared links within Office 365. It really is a work of art, and will be a godsend for anyone needing a OneDrive for Business shared items inventory.
You can find the script here: https://gallery.technet.microsoft.com/OneDrive-for-Business-35e81b0b
It will look at all files, and you can even use an option to enter your internal domains to only flag external sharing. Both options are important for your planning.
Keep in mind that resharing in staged migrations can be tricky. If a user doesn’t move with a user that they are sharing with, they may have to reshare their document twice… ouch!
This kind of reporting can be added to the shared analysis to help group users.
I also have a blog that guides this from the Exchange perspective – Office 365 Migration Batches: How to Group and Wave Users.
This is a very difficult topic! Batching users is very time consuming, never perfect, and takes extensive organizational knowledge. However, for staged Office 365 tenant to tenant migrations, this is key to limiting user impact.
Other things to consider are multi-tenant migrations. It is not uncommon for an acquired company to have multiple tenants or a company to be doing multiple projects at once. The Merger, Acquisition & Divestiture environment can be quite chaotic, but data is everything.
One key caution here: if your organization has a very long share expiration date, many of these permissions could be out of date. Users may not even know they have access.
This is why, in most cases, organizations do not seek a solution to automatically reshare documents in a migration. However, it also means that during planning, you need to be aware of this, so you worry about the right permissions and not stale old ones.
One other tip: If you are a Quadrotech Office 365 Reporting customer, you can pair this data with some of your reports to help plan your tenant to tenant migration even further!
If you’d like further information on our expert Office 365 tenant to tenant migration services, please complete our contact form and one of our migration specialists will be in touch to discuss your project.