11 Dec 2019 by Mike Weaver
Integration: The Final Step in Change Management
The final step in successful change management is the Integration stage. Here’s how to bring everything together. Watch now.
It’s always nice to come back from the New Years break to see something new and exciting in the Office 365 Admin Portal.
Last time we reviewed the new Office 365 Admin Portal there weren’t any reports available, but now they’re here!
The reports are incredibly fast and responsive, which is a fantastic improvement over the old reports. They can also be exported and additional columns of data added and removed, allowing you to customise the reports to see only the data you are interested in. A lot of work has also been done on the user experience and user interface making it more intuitive and easy to use.
The first report that has been added is the Active User report. Here you can see a historical trend of the number of active users per service. It seems that this currently only supports Exchange, SharePoint and Yammer meaning that you’re still in the dark for OneDrive for Business, Skype for Business and the other Office 365 services. But as this is a preview I imagine this will come within time.
I’m a little concerned over the accuracy of this data, as we use SharePoint at Cogmotive every day yet the graph says 0.
Office 365 Customers who use Exchange Online can now see the number of emails that are sent, received and read by each user in the organisation. These are broken down into time periods of 7, 30, 90 and 180 days.
It amazes me how fast this report is to generate. We know how hard it is to get this much data onto the screen as quickly as this!
Again, I question the accuracy of this data as there are many time periods in which our employees have read more emails than they received. It can possibly be explained by emails that are sent to Distribution Groups or Shared Mailboxes and have been flagged as read by the mailbox owner.
This next report is the holy grail of Office 365 Usage Reporting. This is something that our own customers have been requesting for over 3 years and it is great to see Microsoft addressing it.
Microsoft must have been hearing the same feedback because they have done a fantastic job of collecting and presenting this usage data.
According to Microsoft there isn’t a way to programmatically access this information at the moment so there’s no way to combine this usage data with any other attributes. Hopefully this will be addressed soon and Microsoft allow us to make this information available in our own Office 365 Reporting Applications.
Over-all, this is a great improvement over the existing built-in Office 365 Reports currently available in the Office 365 Admin centre. With a little improvement and some explanation as to how the data is calculated this will form a great tool to allow companies to get a basic understanding of how the services that they are paying for are actually being used by their employees!
More information on these reports can be found at the Microsoft Office 365 support page.