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Microsoft Office 365 P1 now comes with Support

Feb 12, 2013 by Emma Robinson

It seems that Microsoft may now be offering Support to Office 365 P1 Plan (Small Business) customers! We are’t able to confirm this, but several P1 tenants that we manage now have the option of creating service requests. Traditionally Microsoft Office 365 Support has been restricted to companies on the E (Enterprise) series of plans.

Service Request raised on Office 365 P1 Plan

Service Request raised on Office 365 P1 Plan

We were able to raise a new service request by:

  1. Logging in to the Office 365 Portal
  2. Clicking Service Requests in the menu on the left
  3. Clicking New Request at the top

If this is true, it would be fantastic news to people on the smaller plans as several people have been unhappy with the support they’ve gotten over at the community forums.

Update: Microsoft have confirmed that Microsoft Office P1 plans now come with technical support

To gain deeper operational control of your P1 Tenant, please check out our Office 365 Management software now.