Everything you need to know about obtaining Technical Support from QUADROtech

Support Services offer a portfolio of options designed to maximize uptime and reduce your internal IT costs. Our Support organization is dedicated to resolving your issues quickly and effectively. We view every support engagement as an opportunity to demonstrate our commitment to customer satisfaction. You can count on us to help you receive the most from you QUADROtech products.

Technical Support Policy

The QUADROtech Technical Support Policy contains information and guidelines related to service level goals, areas and limitations of coverage and definitions of service.
Technical Support Policy (PDF)

Support Renewals Policy

The QUADROtech Support Renewals Policy provides guidlines related to support and maintenance renewals.
Support Renewals Policy (PDF)